Consumer Complaints | Missouri Department Of Insurance & Hotline
Eligibility
No Restrictions
Required documents
None
Hours
M-F 8am-5pm
800-726-7390
Voice·
Main Phone
Website
https://insurance.mo.govLanguages
Interpreters available
Application process
Visit website, call hotline, fax or mail complaint
Fees
None
Service area
Missouri
Can assist consumers with all types of insurance including home, auto, business, life, health, etc., even if uninsured. Specialists can help consumers contact their insurance company, explain policies, and navigate the claims process. Regulates insurance companies and agents, can accept consumer complaints against companies and agents, and can provide insurance-related educational materials.
Last Assured
12/01/2025
Data provided by
United Way of Greater Kansas City 211
What's Here
Providing organization
MISSOURI DEPARTMENT OF INSURANCE HOTLINE
Regulates insurance companies doing business in Missouri. Handles securities deposited by insurance companies. Also can serve to answer consumer questions regarding different kinds of insurances but cannot recommend specific policies.