Consumer Complaints | Community Financial Services Association of America
515 King St, Suite 300, Alexandria, VA 22314
Eligibility
Customer at a CFSA member company (will have the CFSA logo displayed at business location)
Required documents
Information on loan company and details of complaint
Hours
M-F 9am-5pm EST
888-572-9329
Voice·
Main Phone
To access this service, contact:
Main Email
Website
https://www.cfsaa.comLanguages
NA
Application process
Fill out complaint form on website or email [email protected]
Fees
None
Service area
United States
The Community Financial Services Association of America (CFSA) is the national organization for companies providing small dollar, short-term lending or payday advances. CFSA provides best practices including information on the Extended Payment Plan and assistance with complaints.
Last Assured
09/24/2025
Data provided by
United Way of Greater Kansas City 211
What's Here
Providing organization
COMMUNITY FINANCIAL SERVICES ASSOCIATION OF AMERICA
The Community Financial Services Association of America (CFSA) is the national organization for companies providing small dollar, short-term lending or payday advances. CFSA provides best practices and assistance with complaints.